jp.cumulocity.com | Maintenance of underlying infrastructure

Scheduled Maintenance Report for Cumulocity Asia Pacific

Completed

The scheduled maintenance has been completed.
Posted Jul 09, 2025 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 09, 2025 - 07:00 UTC

Update

Upcoming Change Notification:

Please be advised that the source IP addresses for outgoing traffic from our platform will be updated. Going forward, outgoing traffic will originate from the following new IP addresses:
54.95.224.37
57.182.98.74
57.181.240.155
Posted Jul 07, 2025 - 13:27 UTC

Update

Please be informed that the maintenance window has been rescheduled to the 9th of July. We apologize for any inconvenience this may cause.

See below for an important notice to all users of tenants on jp.cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform jp.cumulocity.com environment on 9th of July, between 07:00 and 13:00 UTC.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 07:00 and 09:00 UTC. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted Jun 23, 2025 - 07:54 UTC

Scheduled

See below for an important notice to all users of tenants on jp.cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform jp.cumulocity.com environment on 9th of July, between 07:00 and 13:00 UTC.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 07:00 and 09:00 UTC. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted Jun 23, 2025 - 07:33 UTC
This scheduled maintenance affected: jp.cumulocity.com (MQTT Service, REST Service).