Cumulocity (Asia-Pacific)

All Systems Operational

About This Site

This status page shows the service availability and performance of the Asia-Pacific cloud platforms operated by Cumulocity (status page for Europe and US). For more information on service level and service availability, please refer to the service-level agreements.

The platform is maintained according to the release policy and upgraded usually during the following time periods:

- apj.cumulocity.com - Wednesday from 08:00 to 14:00 UTC ​
- jp.cumulocity.com - Wednesday from 08:00 to 14:00 UTC

Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.

apj.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
MQTT Service Operational
90 days ago
100.0 % uptime
Today
REST Services Operational
90 days ago
100.0 % uptime
Today
jp.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
MQTT Service Operational
90 days ago
99.99 % uptime
Today
REST Service Operational
90 days ago
99.99 % uptime
Today
cumulocity.cn Operational
90 days ago
100.0 % uptime
Today
MQTT Service Operational
90 days ago
100.0 % uptime
Today
REST Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
apj.cumulocity.com REST API service response
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apj.cumulocity MQTT API service response
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jp.cumulocity.com REST API service response
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jp.cumulocity.com MQTT API service response
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cumulocity.cn REST API service response
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cumulocity.cn MQTT API service response
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Jul 10, 2025

No incidents reported today.

Jul 9, 2025
Completed - The scheduled maintenance has been completed.
Jul 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Update - Upcoming Change Notification:

Please be advised that the source IP addresses for outgoing traffic from our platform will be updated. Going forward, outgoing traffic will originate from the following new IP addresses:
54.95.224.37
57.182.98.74
57.181.240.155

Jul 7, 13:27 UTC
Update - Please be informed that the maintenance window has been rescheduled to the 9th of July. We apologize for any inconvenience this may cause.

See below for an important notice to all users of tenants on jp.cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform jp.cumulocity.com environment on 9th of July, between 07:00 and 13:00 UTC.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 07:00 and 09:00 UTC. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jun 23, 07:54 UTC
Scheduled - See below for an important notice to all users of tenants on jp.cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform jp.cumulocity.com environment on 9th of July, between 07:00 and 13:00 UTC.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 07:00 and 09:00 UTC. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jun 23, 07:33 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:00 UTC
Update - Upcoming Change Notification:

Please be advised that the source IP addresses for outgoing traffic from our platform will be updated. Going forward, outgoing traffic will originate from the following new IP addresses:
52.64.90.199
13.237.90.17
16.176.61.248

Jun 30, 12:49 UTC
Update - Please be informed that the maintenance window has been rescheduled to the 2nd of July. We apologize for any inconvenience this may cause.

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform apj.cumulocity.com environment on 2nd of July, between 07:00 and 13:00 UTC.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 07:00 and 09:00 UTC. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jun 23, 11:25 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 11:05 UTC
Update - Please be informed that the maintenance window has been rescheduled to the 2nd of July. We apologize for any inconvenience this may cause.
Jun 23, 10:54 UTC
Scheduled - See below for an important notice to all users of tenants on apj.cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform apj.cumulocity.com environment on 02nd of July, between 07:00 and 13:00 UTC.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 07:00 and 09:00 UTC. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jun 11, 11:41 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.