Cumulocity (Asia-Pacific)
Investigating - We have observed an issue within the REST Service Cumulocity platform on jp.cumulocity.com

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.

Nov 21, 2025 - 16:34 UTC

About This Site

This status page shows the service availability and performance of the Asia-Pacific cloud platforms operated by Cumulocity (status page for Europe and US). For more information on service level and service availability, please refer to the service-level agreements.

By default the platform is maintained according to the release policy and upgraded usually during the following time periods:

- apj.cumulocity.com - Wednesday from 08:00 to 14:00 UTC ​
- jp.cumulocity.com - Wednesday from 08:00 to 14:00 UTC

Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.

Please note that we reserved the right to deploy non-service impacting changes or changes with very little foreseeable impact at any time.

apj.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
MQTT Service Operational
90 days ago
100.0 % uptime
Today
REST Services Operational
90 days ago
99.98 % uptime
Today
jp.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
MQTT Service Operational
90 days ago
100.0 % uptime
Today
REST Service Operational
90 days ago
99.96 % uptime
Today
cumulocity.cn Operational
90 days ago
100.0 % uptime
Today
MQTT Service Operational
90 days ago
100.0 % uptime
Today
REST Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
apj.cumulocity.com REST API service response
Fetching
apj.cumulocity MQTT API service response
Fetching
jp.cumulocity.com REST API service response
Fetching
jp.cumulocity.com MQTT API service response
Fetching
cumulocity.cn REST API service response
Fetching
cumulocity.cn MQTT API service response
Fetching
Nov 21, 2025

Unresolved incident: REST Service Issue on jp.cumulocity.com.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Resolved - This incident has been resolved.
Nov 19, 05:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 01:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 01:21 UTC
Investigating - We have observed an issue within the entire Cumulocity platform on apj.cumulocity.com

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.

Nov 19, 01:12 UTC
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.